AI Transparency

What the chat assistant is

This website has an AI chat assistant — the bar labeled “Ask Adam about your case” at the bottom of the screen. It is an informational tool designed to help visitors understand general Florida medical-malpractice law, what we do at Miami Medical Malpractice Lawyers, and how to contact us.

The assistant is powered by a large language model from Anthropic (the Claude family), hosted on Amazon Web Services Bedrock. The firm controls the assistant’s instructions, its tone, and what firm-specific information it can reference. The underlying AI model is not trained on your conversations with it.

What the chat assistant is not

• It is not a lawyer. It cannot give legal advice, evaluate the merits of your case, or predict outcomes.
• It is not a retainer. Chatting with it does not hire the firm. A conversation with the bot — however detailed — does not obligate the firm to represent you, and does not obligate you to hire us.
• It is not privileged. Because no attorney-client relationship exists during chat, what you share with the bot is not protected by attorney-client privilege.
• It is not a substitute for a consultation. Real case facts deserve a real conversation with a real attorney.

When the attorney-client relationship actually begins

Speaking with our firm — by chat, by form, or by phone — is the first step, not the last. The attorney-client relationship, and the protections of attorney-client privilege, begin only when two things have happened:

1. You and the firm sign a written retainer agreement.
2. You make the deposit required under that agreement.

Until both of those steps are complete, you are a prospective client. We take confidentiality seriously at every stage, but the formal privilege that protects written and oral communications between clients and their attorneys begins only after retention is complete.

Why we’re disclosing this

AI assistants on law-firm websites are new, and visitors reasonably want to know what they are talking to, what it can do, and what protections apply. We’d rather over-disclose than leave anyone confused about where the line is between “informational AI chat” and “a conversation with your lawyer.”

How to reach a real attorney

Call 305.916.6455 at any time — we answer 24/7 — or use the contact form. Consultations are free and confidential. You are under no obligation to hire the firm after speaking with us.

If you are facing an emergency, call 911 first. For time-sensitive medical-malpractice matters — an active hospitalization, a recent death in a clinical setting, or an approaching two-year statute-of-limitations deadline — call the firm directly so counsel can begin Florida’s 90-day pre-suit investigation and preserve the medical record before it degrades.

Frequently asked questions